Thank you for shopping with Nexgizmo Shop. This Shipping Policy explains how we process, ship, and deliver orders within the United States.
1. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Processing time does not include shipping time.
2. Shipping Time
We currently ship within the United States.
Estimated delivery time:
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Standard Shipping: 3–5 business days
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Expedited Shipping (if available): 2–3 business days
Delivery times are estimates and may vary due to:
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Weather conditions
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Carrier delays
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High seasonal demand
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Incorrect shipping information
3. Shipping Fees
Shipping costs are calculated at checkout.
We may offer:
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Free shipping on orders over a specified amount
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Promotional free shipping during special events
Shipping fees are non-refundable once the order has shipped.
4. Order Tracking
Once your order ships:
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You will receive a confirmation email
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Tracking information will be provided
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You can monitor delivery progress through the carrier’s website
If you do not receive tracking details within 3 business days, please contact us.
5. Incorrect Shipping Address
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
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Contact us immediately
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If the order has not shipped, we may update the address
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If already shipped, we are not responsible for lost packages
Additional shipping charges may apply for reshipment.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “Delivered” by the carrier.
If your tracking shows delivered but you did not receive it:
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Check with neighbors
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Contact the shipping carrier
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Contact our support team for assistance
We may assist in filing a claim with the carrier when applicable.
7. Delayed Deliveries
While we strive to meet estimated delivery times, delays may occur due to:
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Weather disruptions
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Carrier operational issues
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National holidays
We are not liable for delays beyond our control.
8. International Shipping
Currently, we only ship within the United States unless otherwise stated.
If international shipping becomes available, additional fees and customs duties may apply.
9. Damaged Shipments
If your order arrives damaged:
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Contact us within 48 hours
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Provide photos of the damaged product and packaging
We will review and provide a replacement or refund if approved.
10. Split Shipments
In some cases, orders with multiple items may be shipped separately depending on warehouse availability.
You will receive separate tracking numbers if applicable.
11. Contact Information
For shipping inquiries:
Email: support@nexgizmoshop.com
Location: 43 Fifth Avenue, NY 10160, New York, USA